Customers
Either Love ‘em OR Leave ‘em!
Power Tools for Building Your Dream
Reputation, Reliability, Relationships
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Build it and they will come?
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It’s not always the best mousetrap that they buy
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Know what your Customers Need!
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How are You SPECIAL!
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101 Ways to Say:
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“I Love You, I Want Your Money”
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Be More than a Commodity, Be a Friend
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Creative Ways to Solve the Service Dilemma
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Resolving Conflicts: Is the Customer Always Right?
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Loyalty, is it an Obsolete Concept?
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“Equity Theory” Balance in Relationships!
Benefits for Participants:
Learn some new ways to keep customers and grow your referrals!
Improve your bottom line through the 80/20 rule!
Enjoy your customers and improve your own life, simultaneously!
Diagnostic Questions:
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Do you know how to maximize your current customer relationships?
OR
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Do you need help making “customer service” a reality in your company?
Phone: (407) 414-7851
Fax: (407) 386-9010
Email: bobbi@mrktgmaven.com
7600 Benji Ridge Trail, Kissimmee Florida 34747